Follow these steps in order.
Feel unsafe at any point? Leave right away. You never have to stay.
Before the day, agree the exact meeting point in the RentBabe chat. Not just the mall name.
When you arrive, send "I've arrived" in the RentBabe chat and say exactly where you are.
Take a photo of the place in the RentBabe chat.
Wait 30 minutes after the start time. Keep messaging in the RentBabe chat.
Still nobody? Say in the chat that you are leaving. Then leave.
Provider more than 30 minutes late or not coming? Request a refund on the order in the app.
That's it. We decide from the chat.
Don't move to another app.
Don't send screenshots from other apps as proof.
Don't wait anywhere private.